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Refunds

Martin Adams avatar
Written by Martin Adams
Updated over a year ago

We offer an unconditional money-back guarantee 💸 If you aren’t happy with your upgrade, just let us know any time and we’ll refund you in full — no questions asked. To request a refund and reset your account to unpaid status, please contact us via in-app chat or at [email protected].

In the event that you bought the Life Purpose App before 2017, or if we cannot find your refund, it is likely that you originally purchased the Life Purpose App using the old iOS or Android app. If that is the case, please follow the below steps to request a refund:

iOS: If you’ve previously upgraded via our iOS app, you’ll need to request a refund from Apple’s App Store. Please see this support ticket for further information: https://support.apple.com/HT204084

Android: If you’ve previously upgraded via our Android app, you’ll need to request a refund from Google’s Play Store. Please see this support ticket for further information: https://support.google.com/googleplay/answer/2479637

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